Effective Date: 01/01/2025

viaNexus (“we,” “our,” “us”) is committed to protecting the privacy and security of our users’ data. This Privacy Policy describes how we collect, use, store, and share information when you access or use the viaNexus platform.

We care about your privacy. Here’s the short version of how we handle your data:

• We only collect what we need: basic account info (like your name and email), how you use our platform, and limited payment metadata.
• Your payment details are safe: we never see or store your credit card or bank details. All payments are handled securely by our partner Stripe, which is PCI DSS compliant.
• We don’t sell your data: your personal information will never be sold or rented to third parties.
• We protect your data: we follow industry standards like ISO/IEC 27701, GDPR, and CCPA to keep your information secure.
• You’re in control: you can request access, correction, or deletion of your personal information at any time.
• We’re transparent: if we update our Privacy Policy, we’ll post it clearly with the new effective date.

If you want all the details, keep reading the full Privacy Policy below.

We adhere to industry standards including:

• General Data Protection Regulation (GDPR, EU 2016/679)
• California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.)
• ISO/IEC 27701:2019 Privacy Information Management StandardThese frameworks guide our approach to protecting Personal Identifiable Information (PII), ensuring transparency, security, and user control.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, organization, and other details you provide when creating an account.
• Platform Usage Data: Logs, metadata, API usage statistics, and performance analytics.
• Payment Information: Processed exclusively by our payment partner, Stripe.

2. Payment Data and PII Handling

viaNexus does not collect, store, or have access to sensitive payment information such as credit card numbers, CVV codes, or bank account details.

All payment-related PII is collected and securely processed by our third-party partner, Stripe, Inc., in compliance with PCI DSS (Payment Card Industry Data Security Standard). Stripe’s Privacy Policy governs the processing of this data.

viaNexus only receives limited transaction metadata (e.g., payment confirmation, subscription status) necessary for account management and service delivery.

3. How We Use Information

We use collected data to:

• Provide and improve the viaNexus platform.
• Authenticate and authorize access to data services.
• Communicate with users regarding their account, platform updates, or legal matters.
• Ensure compliance with licensing, entitlement, and data distribution obligations.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain personal data only as long as necessary to fulfill contractual obligations, comply with legal requirements, and support legitimate business purposes.

5. Data Security

viaNexus maintains administrative, technical, and organizational safeguards aligned with ISO/IEC 27001 and ISO/IEC 27701 standards, ensuring encryption in transit and at rest, least-privilege access controls, and regular security assessments.

6. User Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correction, or deletion of your personal data.
• Restriction or objection to certain processing activities.
• Data portability.Requests may be submitted by contacting contact@vianexus.com.

7. Third-Party Services

Our platform integrates with third-party services (e.g., payment processors, cloud hosting providers). These services maintain their own privacy practices and compliance frameworks.

8. International Data Transfers

If you access viaNexus outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.

9. Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Effective Date.”

10. Contact Us

For privacy-related questions or requests, please contact us at: privacy@vianexus.com